What is up with Children's Hospitals?
Our last appointment with the Neurologist that I just ranted about, was in Riverton at Primary Children's Medical Center Satellite facility.
This was our first time back to Primary Children's since they did a bone marrow biopsy on Shelbie when she was just 5 years old and refused to sedate her. They just strapped her to a table and did it and I'm pretty sure the local anesthetic hadn't kicked in before they started. I also found out after the fact, that they had not sedated Spencer when he was 15 months old for an intestinal biopsy. I only knew that because I asked for his records. They noted that he was agitated and screaming during the procedure! It's not right and after a series of errors and poor judgment and getting the 'Doctor of the Day' instead of our regular docs, I moved everything to St. Lukes in Boise.
We've been to Seattle Children's too. There is a common thread between these two hospitals...they both employ the crankiest nurses and staff ever! I will say that our last trip to Seattle Children's was slightly improved over previous trips.
Primary Children's was a joke this last time. The only thing that resembled a cheerful countenance were their stupid Pooh Bear scrubs. Other than that, we ended up with Nurses Cranky, Crotchety and Crabby! It doesn't help the stress levels and anxiety we all have at times like this when the staff can't even muster up a cheerful hello.
They were getting mad because Sam's blood pressure was 98/37. I told them that that is what he always is. They said it was impossible and I was mistaken. They took it again. Again, it was the same. They took it a third time, manually, the same.
They got to Spencer and the very same thing happened, a low blood pressure and heart rate. They took it three times. The nurse said, "You know that is not a good blood pressure don't you?"
"Yes, I do but I have told at least three doctors about it and no one has done anything to change it so what am I suppose to do about it?"
She just shook her head and basically ignored me, perturbed that I was not being a good mother or something, as if I could control my child's blood pressure. Incidently, I mentioned again to the doctor that their blood pressure has been getting lower and lower over the past few months. Nothing...crickets.
If I owned a children's hospital, I would run it like Walt Disney would. There is no excuse for people in the healthcare industry to be grumpy and children's hospitals seem to be the worst at service with a smile.
This was our first time back to Primary Children's since they did a bone marrow biopsy on Shelbie when she was just 5 years old and refused to sedate her. They just strapped her to a table and did it and I'm pretty sure the local anesthetic hadn't kicked in before they started. I also found out after the fact, that they had not sedated Spencer when he was 15 months old for an intestinal biopsy. I only knew that because I asked for his records. They noted that he was agitated and screaming during the procedure! It's not right and after a series of errors and poor judgment and getting the 'Doctor of the Day' instead of our regular docs, I moved everything to St. Lukes in Boise.
We've been to Seattle Children's too. There is a common thread between these two hospitals...they both employ the crankiest nurses and staff ever! I will say that our last trip to Seattle Children's was slightly improved over previous trips.
Primary Children's was a joke this last time. The only thing that resembled a cheerful countenance were their stupid Pooh Bear scrubs. Other than that, we ended up with Nurses Cranky, Crotchety and Crabby! It doesn't help the stress levels and anxiety we all have at times like this when the staff can't even muster up a cheerful hello.
They were getting mad because Sam's blood pressure was 98/37. I told them that that is what he always is. They said it was impossible and I was mistaken. They took it again. Again, it was the same. They took it a third time, manually, the same.
They got to Spencer and the very same thing happened, a low blood pressure and heart rate. They took it three times. The nurse said, "You know that is not a good blood pressure don't you?"
"Yes, I do but I have told at least three doctors about it and no one has done anything to change it so what am I suppose to do about it?"
She just shook her head and basically ignored me, perturbed that I was not being a good mother or something, as if I could control my child's blood pressure. Incidently, I mentioned again to the doctor that their blood pressure has been getting lower and lower over the past few months. Nothing...crickets.
If I owned a children's hospital, I would run it like Walt Disney would. There is no excuse for people in the healthcare industry to be grumpy and children's hospitals seem to be the worst at service with a smile.
Like I said to Shelbie, grumpy people should not ever be working with children. Any teacher or healthcare person working with children should love their job. If they do not love their jobs, they should be let go.
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